Frequently asked questions

1. What is an airport shuttle?

There are two types of shuttle service: Share-ride and Luxury ride. Way 2 Go Airport Transportation provides services from the second type. It is a car service, normally an airport one which is booked upfront. When you call us to make your airport transportation booking, we will set a pick-up time based on your flight itinerary, not on our schedule. This way you will avoid standing on the annoying and overcrowded multiple stop line run.

2. When do I make a reservation for my airport pick up

As soon as you have your flight information, you can call (480) 378-0440 and book our airport shuttle services. In order to do this, you will need to provide us with your name and contact details. If you are transferring but your second flight is delayed, we will be grateful if you contact us and let us know what is the expected arrival time according to your updated flight information. Our hotline customer care assistants are available 24/7 to answer your calls. If your flight is delayed for some reason we will make adjustment for you transportation needs at no cost being that we track all flights.

3. What makes your limousine service more reliable than the luxury transportation provided by other contractors?

Our limos have a lot of luggage space and are supplied with all type of luxury gadgets you can pamper yourselves with and reduce the stress caused by the long traveling hours. The comfort we provide is what makes us a contractor that is one step ahead of the others. If you want, you can get a guarantee when you look at the recommendations that our previous customers have left on our testimonial page.

4. What if I decide to cancel?

We do not have a cancellation policy for those of you who cancel our limo service 24 hours or more in advance. If you, however, do not show up or cancel in the last minute when our chauffeur has already departed from our office to pick you up, then we will have to charge you the amount of the service deposit.

5. Do you provide any special discounts for your customers?

All the customers who use our services often know that we offer really good discounts for regular clients who travel with us. Despite for frequent travelers and groups, we have special offers for all clients who have found us through our website. Mention this, and you will instantly get a 10% off the fare.

6. Can I book your services if I need a limo ride in town

Our chauffeurs based in Phoenix, AZ can provide you with any type of special event luxury transportation. Unlike other limo companies in town, we are not limited to just airport services. You can book us for a prom, bachelor(ette) party, wedding, or a business trip. Call us now to check what our rates are according to the limousine service you need.